Contact

get in touch

Talk to Our Monitoring Experts

contact detail

Head Office

PT Telematika Aset Monitoring
Jl Ciputat Raya no 4G Kebayoran Lama, Jakarta Selatan, Indonesia, 12240

info@telematica.co.id

Phone

(021) 723 8381

Unit sales

PT Telematika Aset Monitoring
Jl Ciputat Raya no 4G Kebayoran Lama, Jakarta Selatan, Indonesia, 12240

Partnership & Collaboration

marketing@telematica.co.id

0822-5856-9956

Social Media

faq

Frequently Asked Questions

Who is PT Telematika Aset Monitoring (TeAM)?

PT Telematika Aset Monitoring (TeAM) is a company that provides technology-based asset monitoring solutions for the mining, infrastructure, and disaster management industries. We empower your operations with our integrated monitoring systems, ensuring greater safety and efficiency every step of the way.

What services can TeAM provide for you?

We provide a range of services, including:

Geotechnical Monitoring: Stability monitoring of slopes, soil, and structures using advanced sensors.
Hydrometeorology Monitoring: Weather condition monitoring systems to support safer operations.
Monitoring using Radar: Advanced radar-based monitoring for real-time detection of ground movement and structural stability.
Water and Soil Quality Monitoring: Measurement of environmental parameters to support sustainability.
Sensor Calibration and Maintenance: Calibration and maintenance services for monitoring devices.
Data Integration and Analysis: Integrated data systems for better decision-making.

Which industries can benefit from TeAM’s services?

Our services can be utilized in various industries, including:

Mining
Energy and Infrastructure
Construction and Civil Engineering
Disaster Risk Management
Environmental and Sustainability Sectors

Why TeAM?

We provide real-time, integrated, and precise monitoring solutions powered by the latest technology and an experienced team. Custom solutions are also available to meet your specific needs.

Does TeAM provide installation and training services?

Yes. We offer installation services and training to ensure optimal use of your monitoring systems.

Does TeAM provide consultancy for monitoring solutions?

Yes. We provide consultancy services to help you find the best monitoring solutions. Our experts are ready to assist in system selection, integration, and optimization.

Does TeAM provide technical support after system installation?

Yes. We offer after-sales services; including technical support, maintenance, and system monitoring to ensure optimal performance.

Does TeAM have certifications for the services provided?

We ensure that our services and devices comply with industry standards and hold the necessary certifications to guarantee quality and reliability.

Can TeAM provide customized monitoring systems based on specific requirements?

Yes. We can design and develop monitoring systems tailored to the specific needs of your industry or project.

Does TeAM offer partnership opportunities?

Yes. We are open to various forms of collaboration and partnerships in developing monitoring solutions. If you are interested in partnering with TeAM, please contact us through marketing@telematica.co.id or by the contact form on our website.

Is there a warranty for the solutions implemented by TeAM

Yes, we offer a warranty for every solution we implement, covering device quality, system performance, and technical support as per applicable terms. Contact us for more details.

Can TeAM provide a system demo before a quotation request?

Yes, we offer a system demo before a quotation request to help you understand its functionality and benefits. Contact us to schedule a demo based on your needs.

If a required parameter is not listed in the publications, can TeAM provide it?

Yes, we can provide additional parameters based on your needs. Contact us to discuss your requirements.

Is it required to have TeAM engineers install the devices?

While we highly recommend installation by our expert engineers to ensure optimal system performance, clients with in-house technical expertise may opt for self-installation. However, we provide remote support and guidance if needed.

How can I learn more about TeAM’s products and services?

You can contact us through marketing@telematica.co.id or follow our social media channels for the latest updates on our services, products, and projects.